Welcome to Gift Palace in Lumding! Here are some commonly asked questions to help you navigate our online gift shop. If you have any additional queries, feel free to reach out to our customer support.

1. What products does Gift Palace offer?

Gift Palace provides a wide range of gifts for various occasions. Our inventory includes God Idols, Couple Statues, Photo-frame, Coffee mugs, Home decor, and many more.

2. How do I place an order?

To place an order, simply browse our website, select the desired item, and add it to your cart. Follow the checkout process, fill in the necessary details, and proceed to payment.

3. Is there any Gift wrap service available?

Yes, Giftwrap service available at the time of delivery at your place.

4. What payment methods do you accept?

We accept only (COD) that is Cash On Delivery method only.

5. How can I track my order? Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website.

6. What is the delivery time for orders?

24hrs

7. What is your return policy?

Please refer to our "Returns and Refunds" page for detailed information on our return policy, including eligible return reasons and the process to initiate a return.

8. How can I contact Gift Palace customer support?

You can reach our customer support team via email at support@giftpalace.com or by using the "Contact Us" form on our website. We aim to respond to inquiries within 12-24 hours.

10. Are there any ongoing promotions or discounts?

Keep an eye on our website and social media pages for the latest promotions, discounts, and special offers. We may also send out newsletters to our subscribers with exclusive deals.

We hope these FAQs address your queries. If you need further assistance, don't hesitate to reach out to us. Thank you for choosing Gift Palace for your gifting needs